An order management system (OMS) is the computerized framework that allows companies to manage purchase orders from online receipt through inventory confirmation.
It consolidates order records across all sales marketplaces to offer seamless visibility into sales processing throughout the entire journey.
An OMS enables retailers administer the end-to-end order cycle seamlessly, from the time a shopper submits an order to its accurate completion and potential return.
It simplifies inventory management by offering up-to-date reporting on stock amounts and order status, enabling organizations to improve their supply chain methods and boost shopper engagement.
An effective OMS combines order management system with other operational systems like online store platforms, warehouse management systems, ERP software, and order management system oms shipping carriers to create a unified order fulfillment order management system ecosystem from start to end.